FAQs

Therapy is an investment in yourself. Learn more about pay structures and policies.

    • Complimentary 15-20 minute consultation: Free

    • Initial evaluation: $250

    • 50 minute session: $200

    • 90 minute session: $275

    • We are considered out-of-network providers with all insurance companies. Dr. MooYoung is a certified out-of-network provider with TRICARE East and TRICARE For Life.

    • While we do not accept insurance directly, your insurance plan may reimburse you for a portion of our session cost if you have out-of-network benefits.

    • We encourage you to check with your insurance company directly to inquire about your available benefits.

    • MooYoung Psychological Health has partnered with Thrizer to handle the out-of-network process automatically for you.

    • Use the benefits checker below to get an estimate of how much you can save by using OON benefits to help pay for therapy.

    • Increased privacy: Insurance companies  can request to review therapy records, to include your diagnosis and your progress in treatment. This information can be used to determine whether they will continue to pay for therapy. Additionally, the diagnosis becomes part of your insurance record and may also impact future coverage or premiums. 

    • More options for a good “fit”: For therapy to be effective, there must be a strong therapeutic relationship between the client and the therapist. When you are not limited to only the providers accepting your insurance, you have a better chance of finding someone that can help you meet your treatment goals and improve your overall quality of life. 

    • More accessible and individualized care: Insurance companies can limit access to care by requiring pre-authorizations and dictating the number of covered sessions. By using private pay, you and your therapist can customize your care based on your specific needs.

    • We accept all major credit cards, Health Savings Accounts, or Flexible Spending Accounts

    • We offer a limited number of reduced fee slots to improve the affordability of care. 

    • The Asian Mental Health Collective offers 8 free sessions of virtual or in-person therapy over 3 months to Asian adults in need of individual therapy. You can learn more about the Lotus Therapy Fund by clicking here.

    • We accept Loveland vouchers. The Loveland Therapy Fund provides financial assistance to Black women and girls seeking therapy nationally.

    • Open Path Collective has a directory of therapists that offer psychotherapy for $30 to $70 per session

    • If you are uninsured or if you do not wish to use insurance benefits to pay for your health care services, you have the right to receive a Good Faith Estimate explaining the expected cost of your scheduled health care services, including psychotherapy.

    • More information about your right to a Good Faith Estimate can be found here What is a good faith estimate? | CMS

Learn more about what to expect when engaging with our practice.

    • MooYoung Psychological Health is open Monday - Thursday.

    • Dr. MooYoung generally schedules between 10:00 AM and 6:00 PM ET. Select evening sessions may be offered as availability allows.

    • Catherine Hernandez, LCSW schedules appointments after 6:00 PM ET.

    • If you have specific scheduling needs, we invite you to reach out to discuss what may be possible.

    • During the initial evaluation, your therapist will ask you questions to get to know you and better understand what is bringing you into therapy at this time.

    • You’ll be asked to share information about your health history, your past experiences with therapy, and your current goals for treatment.

    • We will also review the paperwork and assessments you complete prior to your intake appointment, and you will have the opportunity to ask any questions that you may have.

    • We recommend starting therapy with weekly sessions. The length of therapy varies based on each individual’s goals. Some people will feel their goals are met in a few months, whereas others may engage in therapy for several years. Most people fall somewhere in the middle.

    • The typical therapy session is 50 minutes; however, some treatment approaches require sessions that are 90 minutes in length. At the end of your initial intake evaluation we will discuss the specific course of care for your individual concerns.

    • Our providers are licensed in both Florida and New York.

    • As a member of PSYPACT, Dr. MooYoung can provide services in other participating states via the Authority to Practice Interjurisdictional Telepsychology. The current map of states participating in PSYPACT can be found here.

    • In-person appointments are available at our office in Maitland, Florida.

    • All virtual sessions are held via a HIPAA-compliant platform, which makes it more convenient for you to get the care you need. 

    • You can enter the virtual appointment using any video-capable device (i.e., smart phone, tablet, computer).

    • We do not currently offer couples counseling or family therapy.

    • Some people do ask their partner or family members to attend their individual therapy appointments to help provide additional information that will benefit their individual care.

    • No, MooYoung Psychological Health does not provide letters or documentation for Emotional Support Animals (ESA).